Course overview

Understanding Five Star Staffing Ratings

This course ensures the learner will:
  1. Know the specifics of the five-star staffing calculation
  2. Be able to calculate all 6 five-star measures
  3. Understand which PBJ data inputs are used and
  4. Be aware of how changes in staffing impact a five-star rating
Why Take this Course

Learn how to calculate the staffing five star rating & what causes five star ratings to change

Who Should Attend
  • Administrators
  • Quality teams
  • Anyone wanting to understand the Staffing Five Star
Skill Level


Time to Complete

90 to 110 minutes


24 / 7 online




The objectives of the Staffing Five Star course include:

Understand the calculations of staffing Five Star measures from PBJ data

Identify the ability to impact Five Star ratings based on changes to staffing levels or turnover

Gain Five Star rating strategies and best practices

Our learners can easily answer these questions

  • What are the six components of the five-star staffing rating?
  • How are PBJ staffing hours calculated?
  • How is PBJ staffing turnover calculated?
  • What are the PBJ staffing scoring rules?
  • What is the five-star staffing rating methodology?
  • How does the staffing rating impact the overall five-star rating?
  • What strategies can I use to increase my five-star staffing rating?

Course contents

Jenn Moenck Feige

PBJ guru and software founder
Jenn is a leading expert in Payroll-Based Journal and founder of the first software platform design for PBJ reporting.  She has trained thousands of PBJ practitioners and helped skilled nursing facilities prepare and submit over 50,000 PBJ reports since the launch of the program in 2016.

With the recent focus on measuring, rewarding and penalizing SNF's for their reported PBJ data, Jenn co-founded PBJ Central with a new mission to ensure everyone in the industry has better visibility and execution of PBJ reporting and its impacts.
Created with